可怕的翻页者

上周，我参与了与其他几位讲师(代表微软以外的几家不同的供应商)的对话，讨论的主题是新的或更重要的是不熟练的培训师。想都别想，但多萝西，他们确实存在。大多数培训师之前都遇到过“可怕的翻页者——DPTs”，之后不得不处理这些后果。谁雇佣了这些不那么优秀的实体，为什么?受影响最大的是贫困学生，他们受到了DPTs的影响。我相信许多DPTs都是被一些培训中心雇佣的全职人员，因为他们不需要支付接近于拥有咨询背景的更有经验的培训师的工资。我不怀疑有太多的DPTs仅仅因为他们的声誉而作为合同教练工作。一旦知道他们没有任何经验，他们的培训也反映了这一点，那么他们就不会有太多的回头客。虽然他们会有一些市场，因为到处都有，但这些将是底层的人或真正绝望的经纪人，没有什么比听到一个DPT说“在我的经验中”更能让一个经验丰富的培训师感到恐惧和不安了——什么经验?你在任何地方都没有任何生产系统的经验——从来没有——所以你直接对学生撒了谎。 I actually heard a DPT say that a few years ago – “In my professional experience”. This came from a person who went straight from college (non-techie degree, I believe) into training without even a slight detour to touch a production system. What is more appalling is that they said this with a straight face. Just like in any other industry, there are the good, the DPT and the ugly. The trouble is that the DPTs make life for the good trainers that more difficult and give trainers a bad reputation. A few years ago I was looking into switching jobs and was talking to a recruiting firm, their position was that trainers needed to go through a special testing examination as they have had too many come through who didn’t know anything or very little. Sigh – as I said, it is the DPTs who give us experienced trainers a bad reputation and the students a poor class.