在过去的三个月里，我们的世界分崩离析。银行已经崩溃，风险投资已经枯竭，美联储已经随意地投入了数千亿美元，希望我们不会注意到。对大多数行业来说，这都是艰难的时期，我们的行业似乎也不能幸免。在过去的六个月里，价值数十亿美元的数据中心建设计划被推迟或取消。信贷争夺和大型房地产投资信托基金的进一步公开发行占据了头条。全球经济萎缩、信贷市场遭受重创、以及云计算引发的范式转变，这些因素综合在一起，正在促使一个依赖长期战略而蓬勃发展的行业轻率地做出绝望的短期决定。这些都是公开的、引人注目的结果。日复一日的影响更加微妙，也更加恼人。我平均每周都要与至少两三个数据中心和isp打交道，要么为客户洽谈合同，要么进行扩建，要么每天进行服务添加/删除/更改的练习。这似乎是一个特别奇怪的星期。 Yesterday, upon informing XO how un-competitive their pricing on a point to point circuit was, my sales rep insinuated that if we went with a CLEC, that there would be a heavy cross-connect fee for bringing this circuit into my customer's cage. So much for carrier neutrality. Sadly, this was not the only unsavory sales tactic I was slammed with in the past 48 hours. Last night I received a rather bizarre email from an Internap sales rep I'd never spoken to before. I used to love Internap, having had the same rep for about 9 years, who I followed as he transitioned from MFN to INAP. When we opened our Seattle datacenter, we lost our favored rep, and began the shuffle between three reps that systematically insured I would probably cease engaging in business with Internap after mine and my customers' contracts came up for renewal. The economics of IP billing changed dramatically after the Telecom rebound, which began in 2004, and Internap just failed to remain competitive on price while in conjunction, their quality story slowly ceased to remain a differentiating factor. Pardon my divergence, back to my rant. Last night, I received a SPAM from Internap. Spam tactics like this are common, often employed by anonymous pushers of Viagara and vitamin supplements of dubious claims. It's just not really common practice amongst public companies serving high-end enterprise customers. For your amusement, here's the seemingly simple, but annoyingly unethical email in it's entirety. --
From: Subject: Internap follow up Date: February 25, 2009 2:21:44 AM PST To: Reply-To: Scott_Coleman_dtiyr_ubraov@cp20.com Hi Michael, I hope you are having a great week!我想跟进我之前的邮件，看看本周晚些时候你是否有时间和我谈谈，可能是周四或周五下午?请让我知道什么时间最适合您或您的团队合适的成员，我将发送一个日历请求与我的会议桥信息。我期待着你的消息。Scott Coleman全国客户主管INTERNAP网络服务公司直接:408-501-3970手机:650-280-4500传真:408-516-5994 http://theultimateonlineexperience.com/revealed ip2您订阅此邮件为mhalligan@bitpusher.com。请按此修改您的信息偏好或取消订阅任何未来的邮件。我们将尊重所有取消订阅的要求。 —请注意，我已经是Internap的客户，而且至少有4个客户还直接与Internap签约。他们没有必要给我发垃圾邮件，更不用说通过商业垃圾邮件服务cp20.com给我发垃圾邮件了。他们已经拿到我的钱了。我已经为不同的客户分配了4个不同的销售代表。斯科特的行为违法吗?我不知道吗?这是不道德的吗?我想是的。这是一种有效的销售方法吗?不是和我。 Will I ever engage in business with Internap again? No.