该供应商编写的技术底漆已经被网络世界编辑，以消除产品推广，但读者应该注意到它可能会倾向于提交者的做法。有个足球雷竞技app
Ready or not, unified communications is starting to move to the cloud. A recentsurvey by BroadSoftpredicts that cloud UC market penetration will jump almost six times in the next four years, from 7% percent today to 41% of the overall UC space by 2020.
据Gartner称，“将UC作为一种服务市场作为一个整体，从‘早期采用阶段’，为企业交付的‘早期阶段主流’转变。”即使是那些企业一度不愿迁移到云向上凝视，并把用户的小团体到云中。
And yet many IT teams are still concerned about the risks of transitioning to the cloud and worried about maintaining the quality of the UC experience.
这是可以理解的。When you’re migrating to a cloud solution for unified communications, not only do you have to worry about the performance of your own internal network, you also have to worry about that unknown network—namely, the Internet service provider’s network and the public Internet—which sits between you and your cloud vendor’s UC service. It’s hard enough to control the performance of your internal network, guaranteeing the performance of the ISP and public Internet is another matter entirely.
For this reason, moving UC to the cloud is a larger challenge than moving other functions. If you’ve moved your document storage to the cloud and have to wait an extra 30 seconds for a document to download, it’s not the end of the world. But what if you’re on a conference call with an important customer and the network seizes up? This could potentially cost you business.
Here are five steps to help ensure success when you decide to move UC to the cloud:
*拥抱混合的方法。Moving to the cloud is not an all-or-nothing proposition. Many organizations take a hybrid approach, transitioning some systems while continuing to run others on-premises. This works for UC as well. It might be ideal for some functions to move to the cloud right away, while other functions, such as the contact center, stay on premises.
Hybrid UC solutions take advantage of the on-premises infrastructure you’ve already invested in and successfully marry it with cloud services. Gartner points out that “the integration of on-premises UC with cloud and hybrid UC services continues to play an increasingly important role as these options (cloud and hybrid) mature.”
Before you decide how much or how little to migrate to the cloud, first ask yourself if your current Internet connection can handle the increased bandwidth or capacity needed for cloud applications. At a minimum, you want to make sure you have a reliable connection with sufficient bandwidth and level of service to meet the data requirements of your business.
* Assess and test.It’s crucial to assess and test your environments before, during and after migration to to ensure readiness and quality. This is no time to cut corners. First, assess where you are today in terms of performance and create a benchmark so you know what you need to maintain a quality experience. Don’t test for just one call. Test for hundreds of calls simultaneously using different modalitys—audio, video, and content sharing to see where the breaking points are.
另外，不要只是测试用户或使用模式你今天的数量。测试你的使用将是什么样的未来，当您添加人手。同时测试你设想为你的组织，如桌面视频会议，你可能无法使用，现在使用的类型，但可能会在未来。
And don’t forget to keep testing every day. Networks are living, breathing entities and they change continually. Networks, even simple networks, are patchwork structures that grow over time; more end point devices, more storage, more computational power, and more administrative rules. That means continual testing is an absolute must.
*避免试点陷阱。当心先导陷阱。这是常见的进行着，比方说，500个用户的云试点，看看怎么回事。这是很好，飞行员可能会取得圆满成功。但是当你去住，并添加其他5000个用户，会发生什么？被迫接受这个额外的流量，你的新系统可能会突然不工作这么好。至少，你需要确保你的互联网服务提供商已置备你的带宽权水平考虑到所有的潜在用户。
*主动监控的质量和性能。当你主动监控会议和通话的质量和性能，你把自己的位置来解决问题，并找出问题的用户体验显著影响之前。在混合云环境中，尤其是有在玩不同厂商大量装备。
你必须能够从不同的来源获取数据和缝合一起得到什么是在您的整个解决方案发生的全貌，这意味着。主动性能管理功能其实更多是在现代云启用世界比任何时候都重要，马上甚至发生之前就知道潜在的问题，确保您保持高效的员工队伍和良好的用户体验
*建立一个长期的，用户体验管理和绩效管理战略。You need a strategy that supports a broad set of vendors in your journey to the cloud. Most organizations today are not on a single unified communications platform, they’re on disparate platforms from many UC vendors. That’s why you need a holistic communications experience-management solution that can accommodate the vendors’ various technologies, especially as you shift from one platform to another and transition more and more of your UC operations to the cloud.
Evolution is inevitable and the cloud is where many organizations are ultimately headed. But as you transition your unified communications from on-premises or managed services to the cloud, you must ensure that quality remains strong and the user experience robust. Follow the five steps above and your ascent to the cloud will be a successful one.