谁是IT专业界的代表?(第二部分)

谁是IT Pro世界对企业环境(或不断增长的消费者支持方面-想想各种大型电子商店有自己的IT人员执行安装、维修等)的面孔?是网络管理员还是Exchange管理员?或者它是开发人员或DBA类型之一?或者是一个求助台的人——那些不得不出去修理电脑或帮助用户解决问题的可怜的人——无论在什么情况下，通常是一个求助台的人首先帮助解决问题。在我的上一篇博客中，我谈到了MCDST(微软认证桌面支持技术人员)，现在我将讨论新的Vista认证。和以前一样，仍然需要帮助台或支持技术人员认证。原来的MCDST认证仍然有效，根据微软“MCDST证书不会随着Windows Vista认证的发布而退休;它将继续得到微软的支持，并受到使用微软Windows XP的雇主和决策者的重视。”改变的是Vista可用认证的类型和数量。Vista认证遵循与MCTS和MCITP认证跟踪的其他新版本相同的模式。 There are actually three certifications available for Vista: MCTS: Windows Vista, Configuration; MCITP: Consumer Support Technician and MCITP: Enterprise Support Technician with four separate exams. There is also an upgrade path available for those who hold the MCDST certification by simply taking the 70-621 Exam: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support. If you are not upgrading from the MCDST, then to earn your MCITP: Enterprise Support Technician, then you need to take the 70-620 Exam: TS: Windows Vista, Configuring (which, incidentally, also earns you the MCTS: Windows Vista – Configuration certification as well) and the 70-622 Exam: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians. The MCITP: Consumer Support Technician is an interesting certification in that it falls outside the usual realm of what we would consider for Microsoft certifications. The Consumer Technician “certification is the right option for you if your interest lies in home user support or consumer retail support” as stated from the Microsoft Learning web site. But given how much automation has increased in the average home (think Media Center), this seems only natural. If you want to earn this certification, you need to pass the 70-620 exam mentioned earlier as well as 70-623: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians. Now all that is needed is a MCTS: Softskills certification for working with the end-users.