VoIP/视频管理的状态-第一部分

EMA最近对IT从业者进行了一项调查，希望了解管理实时IP通信(如VoIP)和IP视频会议技术(如网真)的当前实践。请记住为什么它们如此有趣—它们需要受保护/优先级的带宽，并且不能容忍延迟，因此经常会驱动您的网络架构以及规划和管理机制的变化。虽然完整的研究报告将很快发表，但我想分享一些已经出现的有趣的亮点。这将需要几篇文章的时间，所以对于最初的通过，我将查看一些采用结果，作为衡量管理挑战有多大的指标。首先，每个人都在使用网络电话，对吧?哦,错了。仍然有很多组织在那里远远没有完成他们的VoIP推出。我们的研究显示，只有6%的参与者表示他们已经实现了100%的VoIP覆盖，而且这些参与者都是中等规模的(1000-2500名员工)组织。总的来说，中等规模的组织比他们的大的或小的同行更有可能拥有高程度的VoIP部署。这意味着什么? Well, VoIP is still a work in progress, especially in the largest organizations, where penetration averaged less than 50%. And that means that the work of integrating configuration, monitoring, and troubleshooting is also, most likely, a work in progress. When it comes to IP Video Conferencing, we’re much earlier overall in the adoption cycle. Again, the highest rates of utilization seem to be in the mid-sized organizations, although the big shops are more in the picture this time. The really big organizations, those with 20,000 or more employees, are all looking at it but on average have only covered about 25% of their organizations. Equally interesting is the balance of IP Video conferencing technology types being used. Over two thirds of respondents indicated that they were using Desktop conferencing, but more than half were using room-based systems, with a slight edge of non-HD over HD systems in use (where HD was defined as 720p resolution or higher - the realm of Telepresence systems). What does this mean? Well, it’s early in the adoption curve, so we haven’t seen the full impact of real-time video conferencing in most operations environments. But remember – these are going to be some of the bigger bandwidth hogs in your network, so you best wax your surfboard and start preparing for the wave. Next time, we’ll look at who in the IT organizations are carrying the load for managing real-time IP comms.