机场信息系统的质量

我不了解你，但我至少知道一百个人，我将在非常聪明的人中，以及十几个人会有资格获得可怕的聪明。通过外推，美国的这种人数应该令人印象深刻。那么，为什么我们的一些公共信息系统仍处于如此恶劣的水平？我在过去的周末在一个大型机场进行了一个简单的不间断航班。公共离境信息委员会表明，航班延迟了30分钟。有趣的是，出发时间来了，在飞机出现之前走了。公共信息显示屏表明，飞机已经离开之前甚至到达了登机大门！我认为你甚至可以在特殊的相对论思想实验中做到这一点，更少的现实生活。这种问题并不是新的。多年来我一直看到这种东西。 It seems fairly inexcusable, given the advanced state of information processing today. The correct data does exist: asking an airline employee “what’s going on” reveals that fact. It’s just a matter of getting the accurate data to the public display system. The Smart IT People should be able to deal with that sort of issue, shouldn’t they? It’s a significant one in terms of lost productivity. Imagine how many people miss connections because of inaccurate airport displays. These days, a missed connection is a Big Deal because the next flight out is likely to be sold out. And so is the one after that. The interesting thing was that when I started asking questions, nobody would take ownership of the data being displayed. The airline representatives told me that the city (as the airport operator) managed the data; the city airport administrator I got on the phone claimed that the data came from each individual airline. Rule #1 in data management: *somebody* has to take responsibility for the information, or all the technology in the world doesn’t matter. That’s as true of our corporate information systems as it is of public ones.