寻找什么在固定移动融合解决方案

几周前我指出,我们看到一个上升的IT经理的兴趣想要将手机集成到他们的电话系统。这个需求是它回顾计划的结果TDM系统迁移到IP,取代与IP数字电话手机。最近的经济衰退导致许多组织减少他们的IT预算。加上越来越依赖于手机作为主要通信设备和IT架构师开始调查方法整合手机端用户交换机和加州大学的应用程序。这将消除需要一个昂贵的桌面电话和所需的所有基础设施升级支持它(例如,对以太网,Cat5布线)。什么是评估的关键特性在固定移动融合(FMC)解决方案吗?在我们的咨询活动我们关注以下:•手机支持。大多数供应商提供一定程度的支持黑莓,苹果,诺基亚,和Windows Mobile,但可用的特性广泛不同。•与现有的IP和非IP系统的集成。通过SIP是非常标准的IP连接,但对TDM替代品包括SIP-to-PRI网关或会话管理平台。 • Ability to support WiFi roaming. This enables mobile phone users to move between cellular and WiFi roaming, ideally with no user intervention required. • Architecture. Most independent vendors support a client-server approach whereas telephony vendors tend to integrate mobile clients directly into their IP-PBXs or into their session management products. APIs for interfacing with third-party applications vary as well. • Unified Communications. Vendors widely vary in their ability to support conferencing, instant messaging, and presence sharing, especially with Microsoft Office Communications Server. • Service provider integration. We see this area growing, especially as IMS enables service provider platforms to directly interface with enterprise IP-PBXs. For example, a service provider could recognize a call made to a cell phone on its network and ring not only the cell phone, but the customer’s desktop number that it has mapped to their cell phone. This is just a short list of key evaluation criteria for a FMC solution, but consider this a starting point as you embark on your own FMC evaluation journey.